Design across Solution, App, and System Architecture

Bluewave’s experts have a strong reputation for designing and assessing Salesforce Environments; you can be sure that any environment that is designed by Bluewave is designed to Salesforce Best Practice. Any project we undertake will be overseen by our team of Salesforce Architects and Lead Consultants who are Salesforce certified and experienced across a wide range of relevant disciplines, including Salesforce solution, app, and system architecture.

Solution Architecture

The aim of Salesforce Solution Architecture is to drive multi-cloud solutions that deliver high ROI for our valued customers.

Designing, planning, and delivering this business value requires specific and related knowledge across multiple Salesforce Clouds such as: Sales Cloud, Service Cloud, Marketing Cloud, Pardot, Revenue Cloud, Salesforce Field Service, Einstein Automation, Experience Cloud, Tableau CRM, and Mulesoft to accomplish four main outcomes that serve as the foundation for multi-cloud experiences:

  • Model customers through their businesses, subsidiaries and collective identities
  • Recognise customers as a single unified customer view (i.e., identify a single customer across all records)
  • Drive transactional data capabilities (sales, service, marketing, commerce) across a multi-cloud customer experience
  • Maintain transactional data consistency and cardinality across a multi-cloud customer experience while maintaining a unified customer view

Bluewave’s Solution Architects can provide guidance, as well as combine guidance from different enterprise architecture viewpoints to create solutions that generate strategic business value for our customers, including:

  • Business: guiding our customers on a multi-cloud solution journey emphasising differentiating customer experiences
  • Delivery: drive successful outcomes by advocating for multi-cloud implementation considerations and best practices based on use-case delivery knowledge which spans the Salesforce Customer 360 Vision and Platform

Technical: provide technical leadership by selecting the proper multi-cloud product features that best align with our customer’s vision and business value goals

Application Architecture

When considering Salesforce Application Architecture, a deep understanding of native Salesforce features and functionality is required, as well as the ability to model a role hierarchy, data model, and appropriate sharing mechanisms – all skills that our technical team has in abundance.

System Architecture

System Architecture focuses on off-Salesforce platform systems. How Salesforce integrates with other applications also needs to be considered as part of any Salesforce Environment design, therefore Salesforce Integration Architecture is an important consideration for a successful salesforce deployment. This includes securing access between systems, as well as managing governance, and testing capabilities for deployment and ongoing Salesforce modification requirements.