Agentforce for Service Discovery

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Overview and Evolution of AI
LLMs and the Einstein Trust Layer
Agentforce in Action
Agentforce Key Features
Building with the Agent Builder
Creating Workflows and Prompts
Designing a Solution
Analytics and Troubleshooting
Discussing Your Service Requirements
Identifying Strong Use Cases
Scaling Your Deployment
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Agentforce Discovery is recommended for organisations that are looking to understand how Agentforce can enhance customer engagement and streamline delivery. This 1 day (in-person or virtual) session is available to a maximum of 14 participants, allowing us to deliver the agreed agenda effectively while providing personalised attention to each participant.

Our instructors and technical experts will guide your team through the comprehensive suite of AI-powered features within Agentforce. We will present practical use cases tailored to business operations, help you evaluate the benefits and associated costs, and provide a detailed review of compliance and trust considerations for each feature.

Our classroom-style accelerator is specially designed to help organisations accelerate their AI journey. The agenda covers the following:

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Agentforce for Service Discovery

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