The fab five you need: Key customizations & enhancements in Guidewire Jutro Digital Platform

The insurance sector finds itself at a pivotal juncture, navigating through both unprecedented challenges and promising opportunities fueled by technological advancements.  

In this blog, we will offer you a glimpse of the impact of a customizable Guidewire Jutro Digital platform can have on your insurance operations and how its groundbreaking customizations and enhancements are reshaping the industry landscape for the better. 

  1. Mobile app integration
    In today’s mobile driven world, having a seamless mobile experience is non-negotiable. Customizable Guidewire Jutro Digital offers mobile app integration, enabling insurers to extend their reach and engage customers on the go. Whether it’s accessing policy information, filing claims, or receiving real-time updates, the mobile app provides convenience and accessibility, enhancing the overall customer experience. Create an app to be part of your Guidewire ecosystem to be readily available for your customers. 

  2. Micro-Frontend (MFE) integration in Guidewire Digital portals 
    Customizable Guidewire Jutro Digital Platform offers embeddable micro frontends which can be used to leverage existing investments in current digital experiences. This allows for the creation of unique and innovative digital experiences for any user, any line of business, and any distribution channel.  

  3.  Country-layer customizations 
    No two markets are alike, and we recognize the importance of localization and customization of insurance products when insurers operate across geos. With country-layer customizations, you can tailor your customer and agent-facing portals to cater to specific regulatory requirements, market conditions, currency & other prerequisites and customer preferences in a particular geography. This flexibility enables insurers to adapt quickly to changing landscapes, penetrate new markets, and stay ahead of the competition. 

  4. Advanced UX for quote & buy and customer engagement 
    The quote and buy process is a critical touchpoint for insurers and customers. Our customizable Guidewire Jutro Digital Platform enhances this experience with advanced user interfaces and streamlined workflows. From personalized recommendations to simplified application forms, insurers can create a frictionless journey that encourages conversion and fosters customer loyalty. Additionally, advanced customer engagement features empower insurers to interact with customers proactively, anticipate their needs, and deliver personalized experiences that drive satisfaction and retention. 

  5. Conversational UX with AI-powered chat & voice bots 
    Conversational user experiences powered by AI-driven chat and voice bots are revolutionizing customer interactions. The customizable Guidewire Jutro Digital brings you this capability, helping insurers to engage customers in natural, intuitive conversations across multiple channels. Whether it’s answering questions, providing quotes, or resolving issues, AI-powered bots enhance efficiency, reduce response times, and deliver ready experiences that save customer time, drive customer satisfaction and loyalty. 

    These customizations and enhancements of the Guidewire Jutro Digital platform are targeted to equip insurers to thrive in today’s digital insurance world. The customizable Guidewire JDP also gives insurers a never-before-seen level of command over how their business is seen, perceived and delivered to customers accounting for all possibilities of future growth.  

Sindhu Chandrasekar

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