Success Story: Transforming the Senedd Cymru Website into a Modern Digital Experience

The Senedd Cymru, also known as the Welsh Parliament, is a progressive and forward-thinking national legislature. Its vision is to set a benchmark for other parliaments worldwide, ensuring accessibility, transparency, and engagement with the people of Wales. To align with this ambition, it was essential for the Senedd’s website to reflect these values and serve as a digital gateway to parliamentary information and services.

A Strategy for Digital Transformation

As part of the Senedd’s broader strategy to modernise the production, management, and use of parliamentary business information, Aspire Systems was tasked with designing and developing a new website. The objective was to create an intuitive, user-friendly, and bilingual digital platform that meets the needs of a diverse audience, including members of the public, government officials, and policymakers.

User-Centred Design Approach

To ensure the new website was both effective and engaging, Aspire Systems conducted an extensive discovery phase, incorporating a range of User Experience (UX) activities with key stakeholders. This involved:

Persona development – Understanding the various users and their specific needs.
User journey mapping – Identifying how different users navigate and interact with the site.
Information architecture development – Structuring content in a logical and accessible way.
User testing – Gathering feedback to refine the design and functionality.
Design activities – Employing various tools and techniques to enhance usability and engagement.

Agile Development for an Optimised Build

Collaboration was at the heart of this project. Aspire Systems’ agile development team worked closely with the Senedd, using the Scrum framework to implement an iterative-incremental build approach. By working in sprints, the team ensured continuous feedback and early visibility into the development process, allowing for seamless refinements and enhancements.

The result? A clean, professional, and easy-to-use bilingual website that effectively serves the needs of the Welsh Parliament and its stakeholders.

Key Services Provided

Aspire Systems delivered a comprehensive suite of services to bring the Senedd’s digital vision to life, including:

User Experience Design – Ensuring the website is accessible, intuitive, and engaging.
Digital Services Delivery – Implementing a seamless, modern digital experience.
Application Development – Building a robust and scalable platform.
Web Design – Creating a visually appealing and user-friendly interface.
System Integration – Ensuring smooth interoperability with existing parliamentary systems.

A Future-Ready Digital Experience

The newly developed Senedd website stands as a testament to modern digital governance, fostering greater public engagement and accessibility. By prioritising user experience and adopting an agile approach, Aspire Systems has helped create a platform that supports the Welsh Parliament’s mission of setting new standards in legislative digital transformation.