Nahdi Medical Company is a trusted name for millions in the Middle Eastern region. With over 1,100 stores across Saudi Arabia and the UAE, it has built a reputation for exceptional customer service and operational excellence.
But as Nahdi grew, so did its challenges and opportunities. Managing inventory across a vast and expanding network was no small task. They needed a smarter, more efficient way to ensure the right products reached the right stores at the right time.
Determined to stay ahead, Nahdi turned to Aspire Systems. Together, they embarked on a journey to transform inventory management with Oracle Cloud solutions. The goal? Real-time visibility, seamless scalability, and an even better customer experience.
This is the story of how innovation and technology shaped the future of one of the region’s largest pharmacy chains.
Why Nahdi Chose Aspire Systems?
Nahdi Medical’s legacy on-premises SIM system struggled to keep pace with its rapid growth. Inventory management became slower, making it harder to maintain efficiency across its vast network of stores. As the company expanded into new markets, scalability, maintenance, and frequent system updates became daunting
Nahdi relied on multiple retail applications but integrating them with its existing systems required a more advanced approach. Upgrading critical solutions like Xstore and RMS presented a chance to refine and optimize operations for the future.
To stay ahead in a competitive market, Nahdi needed a modern, cloud-based solution that could enhance efficiency, streamline inventory management, and support future expansion. That’s why they turned to Aspire Systems—a trusted partner with the expertise to drive digital transformation and build a stronger retail foundation.
How Aspire Systems Streamlined Nahdi’s Growth with Oracle Cloud?
Nahdi needed a modern, scalable solution to keep up with its rapid growth. That’s where Aspire Systems came in. Aspire transformed Nahdi’s inventory management by implementing Oracle’s SIOCS, a cloud-based system that provided real-time inventory insights. With this, Nahdi could track stock movements instantly and make faster, data-driven decisions to optimize store operations.
But better visibility alone wasn’t enough. Nahdi’s existing systems had to work together seamlessly. Aspire integrated them using Oracle’s RICS, ensuring smooth communication between applications. By leveraging RIB-EXT and RIB Injector services, Aspire simplified inventory updates, making stock management more accurate and efficient.
One of the biggest challenges was ensuring that Nahdi’s Xstore system could communicate with SIOCS. Without this, real-time inventory updates across stores would be impossible. Aspire tackled this challenge with REST API and OAuth 2.0, enabling secure and instant stock updates. Additionally,Aspire built a custom API for stock-on-hand data, ensuring perfect synchronization between physical and online inventories.
To further enhance operations, Aspire introduced custom solutions tailored to Nahdi’s needs. These included dispatch portals, automated stock counts, and a streamlined returns process, making inventory management smoother and more reliable. Manual data handling between RMS and SIOCS was also automated with custom scripts, reducing errors and saving time.
Instead of a disruptive all-at-once shift, Aspire took a strategic approach. They started with a pilot rollout in a single store, carefully monitoring its success before expanding to the rest of Nahdi’s network. Along the way, Aspire provided ongoing support, training, and documentation, ensuring a seamless transition
How did Aspire Systems Drive Efficiency and Growth for Nahdi Medicals?
Nahdi experienced a transformational shift in its inventory management with the implementation of SIOCS. The real-time visibility into inventory levels across all store locations enabled better stock control, reducing the risk of overstocking or shortages. As a cloud-based solution, SIOCS provided seamless scalability, adapting effortlessly to Nahdi’s expanding business needs.
Automation played a crucial role in streamlining operations. Key processes such as product group creation, scheduling, and inventory adjustments were fully automated, minimizing manual effort and the potential for errors. Additionally, seamless integration with RMS, Xstore, and third-party applications reduced dependency on manual interventions, improving data accuracy and error handling
With synchronized and automated workflows, inventory accuracy improved significantly, reducing stock discrepancies and ensuring a more reliable supply chain. This, in turn, enhanced the overall customer experience by ensuring product availability and faster fulfillment. As a result, Nahdi strengthened customer satisfaction and loyalty, positioning itself for sustained growth in an increasingly competitive market.
Conclusion
Nahdi’s journey with Aspire Systems proves that the right technology can transform retail operations. From real-time inventory visibility to seamless automation, every step taken brought them closer to efficiency, accuracy, and better customer experiences.
But innovation doesn’t stop here. As retail evolves, so do the challenges and opportunities. The question is—are you ready to take the next step?
Ready to future proof your retail business? Explore the case study here. Let us build the future of retail together. Get in touch with Aspire Systems Today
- Retail Reimagined at NRF APAC 2025: Are Ready? - May 5, 2025
- Future-Proof Your Retail Operations with Oracle Xstore v24 - April 9, 2025
- The Ultimate Guide to Building a Composable Commerce Team for Seamless Integration - April 4, 2025
Write to Us