Guidewire Transformation fit for the times: 6 key services for a stronger insurance core

Running a successful insurance business in today’s competitive world is majorly about delivering seamless experiences for both your customers and employees – through digital portals, omni-channel presence and real-time support. This is precisely where a robust platform such as Guidewire InsuranceSuite simplifies policy management, data sync-ups, billing, and claims. Merely implementing core systems won’t suffice anymore. A well-defined end-to-end Guidewire transformation strategy, skilled execution, and continuous enhancements are crucial to fully benefit from Guidewire investments.   

As a recognized Guidewire partner, Aspire Systems provides six essential services tailored to aid insurers build a strong core.  

Guidewire partner

1) Guidewire consulting  

Having a clear strategy is the key to a successful Guidewire transformation. To achieve top efficiency, agility, and customer satisfaction, you need a carefully crafted roadmap that aligns Guidewire’s capabilities with your business goals. Partnering with a reliable Guidewire implementation partner such as Aspire Systems ensures every phase of the transformation is backed by proven methods and expert guidance. By optimizing core system functionalities – such as enhancing PolicyCenter, BillingCenter, and ClaimCenter configurations – you enhance customer experiences while making processes leaner.  

2) Guidewire implementation service 

Successful implementation of Guidewire is crucial for ROI efficiency, and quick time-to-market. It needs a well-structured approach, a team with extensive industry knowledge, and most importantly, the appropriate set of accelerators that will leverage the best of Guidewire to suit your business goals.  

Check out a collection of accelerators especially made for insurers – ACIA for superior customer experiences; InsurEdge for AI-led underwriting automation, Imagyn.ai for data discovery, segmentation & intelligence and exclusive testing frameworks iAFTA and APTf. 

3) Guidewire Cloud service 

Transitioning to the Guidewire Cloud Platform (GCP) is a strategic move that boosts scalability, enhances performance, and lays a stronger foundation for more efficient insurance operations. It’s also what will bring you up to speed with the tech the rest of your business world is adopting. Aspire Systems ensures a smooth transition with minimal disruption by offering:  

Value engagement on cloud migration: Value engagement on cloud migration is a free-of-cost tool to gain a comprehensive business case and roadmap for a cloud migration journey. Find answers to questions on whether your business aligns with your business objectives, IT considerations, efficiency you can expect, etc. The value engagement can provide you with absolutes such as advantages of your transitioning to cloud and ROI projections. 

Assessment and planning: A comprehensive examination of the legacy systems helps in identifying gaps, aligning cloud capabilities with business goals, and formulating a strategic plan. 

Cloud strategy and architecture: Selecting the appropriate cloud deployment model that guarantees cost reductions and a scalable, future-ready infrastructure. 

Data migration: Proven methods streamline data migration, transformation, and cleansing while upholding integrity and legal compliance. 
 
Integration and customization: Tailored configurations and seamless integration with existing systems enhance business agility and operational effectiveness. 

Success story: Guidewire Cloud migration speeds up claims, cuts costs for Texas insurer

Ongoing support and maintenance: Proactive assistance and constant performance monitoring by a skilled Guidewire implementation partner proves to deliver long-term value. 

4) Guidewire Digital 

Digital natives – be it customers or agents – expect omni-channel experiences from businesses and consider this to be a bare necessity. A simple solution for you to shed your complex portals while keeping costs in check is going the Guidewire Digital way.  
 
Customizations on Guidewire Digital portals that provide self-service experiences to boost customer and agent satisfaction are available in the Guidewire marketplace. With the help of Guidewire Jutro Digital Platform (JDP) and EnterpriseEngage (xEngage), you customize portals to fit your unique insurance user journey, speeding up your Guidewire transformation

5) Guidewire QA & testing service:  

Specialized Guidewire QA and testing is crucial for your Guidewire implementation to go without a hitch.  

Aspire Systems offers detailed testing solutions that embrace a shift-left testing strategy, bringing testing into the early stages of development, which helps cut down on errors and boosts efficiency. These frameworks include iAFTA, APTf and GT framework execution.  

6) Guidewire managed services 

Getting started with Guidewire is only the basic step; the real challenge is in keeping it running smoothly for long-term success. If you neglect or delay ongoing maintenance, regular upgrades, and necessary enhancements, your insurance platform could lose its efficiency. A partner providing end-to-end Guidewire-managed services can minimize operational risks, and maximize your ROI. Our best practices for Guidewire managed services include integrated escalation management, knowledge-centered support (KCS), customer enablement, advanced tracking tools, and a dual expertise approach.  

Case study: 20% faster resolutions, 20% increase in CSAT score: Managed services impact for insurance core system leader

Aspire Systems’ services are designed to give insurers the agility, efficiency, and enduring success they need. Whether you’re setting out on a new Guidewire journey or working out kinks in your existing ecosystem, we’re here with the latest tools, tech to help you. Write to us with your Guidewire needs at info-india@aspiresys.com.

Sindhu Chandrasekar

Leave a Reply